Reactive Maintenance

Each year, we undertake over 50,000 reactive property repairs, delivering a continuous service 24 hours a day, 365 days a year.

Our in-house technical and trade team of over 600 staff covers the full spectrum of reactive maintenance trades, including:

  • Electrical
  • Gas
  • Joinery
  • Plumbing
  • Plastering
  • Roofing

Operational staff are supported by in-house ISO accredited support teams, the latest technology and, where appropriate, key partnerships within the local and regional supply chain.

Our 'Right First Time' approach ensures works are completed to an excellent standard to agreed timescales, with no need for repeat visits. We continually monitor customer feedback – this helps us learn, improve and continue to exceed expectations.


Case Studies

Follow the link below to read about some of our recently completed building, maintenance and repair projects.

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Fire Risk Assessments

HMS were engaged by Social Landlord Liverpool Mutual Homes to deliver £1.2m essential fire protection upgrades to over 600 residential blocks across Liverpool.


Heating System Replacements

Every year, HMS upgrades hundreds of domestic heating systems, replacing old, inefficient boilers with new high efficiency models.


Supporting Information