Reactive Maintenance

Each year, we undertake over 50,000 reactive property repairs, delivering a continuous service 24 hours a day, 365 days a year.

Our in-house technical and trade team of over 600 staff covers the full spectrum of reactive maintenance trades, including:

  • Electrical
  • Gas
  • Joinery
  • Plumbing
  • Plastering
  • Roofing

Operational staff are supported by in-house ISO accredited support teams, the latest technology and, where appropriate, key partnerships within the local and regional supply chain.

Our 'Right First Time' approach ensures works are completed to an excellent standard to agreed timescales, with no need for repeat visits. We continually monitor customer feedback – this helps us learn, improve and continue to exceed expectations.


Case Studies

Follow the link below to read about some of our recently completed building, maintenance and repair projects.

Read more

Wellington Road Refurbishment

HMS completed the £750,000 regeneration of a rundown affordable housing scheme in South Liverpool on time and on budget, and to...


Community Centre Refurbishment

A community centre in Liverpool’s Vauxhall area has been transformed from a run-down facility into a bright, modern space for local...


Supporting Information