HMS has provided gas servicing and responsive maintenance works to Toxteth-based Steve Biko Housing Association (SBHA) since 2014.
Under this 3* fully inclusive arrangement, specialist HMS Engineers perform essential gas servicing and maintenance works across Steve Biko’s entire property portfolio.
The 24-hour a day/365 days a year service includes both routine works and emergency breakdown response.
Whilst at a property, the team also tests smoke and carbon monoxide alarms, to ensure homes are protected by effective early warning equipment if an unexpected issue arises.
All HMS Engineers are Gas Safe-qualified and equipped with PDAs, mobile tablets and Skype messaging capability. If needed, live footage can be relayed to other technicians and managers for an immediate response.
Handheld printers enable Engineers to print certificates in customers’ homes once work is completed, considerably reducing administration costs.
Gas Servicing compliance is a key requirement for all landlords. HMS systems and processes are fully aligned to meet Steve Biko’s contractual objectives and can be tailored to meet each client’s unique gas servicing needs.